Refund policy

Return and Refund Policy

At CBD Origin, we strive to make your experience with our products as positive as possible. If you are not satisfied with your purchase for any reason, we offer you the opportunity to return your product under the following conditions:

1. Return Period
   You have the right to return your order within 14 days of receipt. This period begins to run from the day you received the order.
2. Return Conditions
   To be eligible for a return, the product must meet the following conditions:
• The product must be unopened and in its original, undamaged packaging.
• The product must not be used or damaged.

1. Return Form
   You will find a return form included with your order. Please complete this form in full and include it with your return shipment. This helps us process your return quickly and efficiently.
2. Return Shipping
   Ensure that your return shipment is well-packaged to avoid damage during transport. Return shipping costs are your responsibility unless otherwise stated.
3. Refund
   After receiving and inspecting your returned product, we will refund the amount of your purchase within 30 days. The refund will be processed using the original payment method used for your purchase.
4. Contact Information
   For questions about your return or for assistance with the process, please contact our customer service or email info@cbdorigin.be.

Thank you for your trust in CBD Origin. We hope you are satisfied with your purchase, but if you encounter any issues, we are here to assist you.